Privacy Policy

At NordX Adventures Oy (Business ID: 3543603-1), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use and share your data when you interact with our website or take part in our activities.

You can contact us at info@nordxadventures.com about privacy questions or requests.

Data you provide voluntarily: when you contact us via a form, email, SMS or instant message, we may collect your name, email address and phone number, as well as any other personal data you choose to share, such as travel dates, group information, trip preferences, comments, photos or videos.

If you subscribe to Ylläs Insider, we send your email address to Loops, our email provider, so we can send the newsletter. You can unsubscribe at any time via the link in each email or by contacting us.

Our external booking provider (Bókun) separately processes the information required to complete day-tour bookings, including payment details. When you use the embedded Bókun booking calendar on our website, Bókun may set cookies and collect data as described in their own privacy policy.

Data collected automatically: when you accept analytics cookies, Google Analytics may collect technical information such as your IP address (truncated), browser type, operating system and the pages you visit. Essential cookies needed for the site to work do not require this consent.

We use your data to respond to your inquiries, prepare proposals, provide booked services, send the Ylläs Insider newsletter when you have subscribed, improve our website, meet legal obligations and protect our legitimate business interests.

We may inform you about our services where you have given your consent, or where another valid legal basis exists.

We use essential cookies so the website functions correctly and stays secure (for example session cookies for staff login).

With your consent, we also use Google Analytics to understand how visitors use the site (pages viewed, approximate location, device type, and similar usage data). Google Analytics cookies are not set until you accept analytics cookies in our cookie banner.

You can change or withdraw your choice at any time via “Cookie settings” in the website footer, or by controlling cookies in your browser settings.

We may share your data with service providers (for example guides or transportation providers) to deliver our services, and with technical providers that host our website, send email (Loops), or help us analyse its traffic.

All third parties are expected to protect your data and use it only for the purposes described in this policy. We only share the data strictly necessary.

Your personal data is retained for as long as necessary to achieve the objectives defined in this policy, unless a longer retention period is required by law.

In accordance with applicable regulations, you may request access to your personal data, correction of inaccurate or incomplete data, deletion of your data (except where legal obligations require retention), restriction of processing, portability of your data, or object to certain processing.

To exercise your rights, contact us at info@nordxadventures.com. You may also contact the Finnish data protection authority.

Pages on our website may include embedded content (for example videos, articles, or the Bókun booking calendar). This content behaves as if you were visiting the third-party website directly, which may collect data or use cookies.

During our activities, NordX Adventures Oy and its authorized partners may capture images or videos. These materials may be used for promotional purposes unless you express your refusal in writing before the departure date.

To opt out of having your image used, contact us at info@nordxadventures.com.

This policy may be updated. Any changes will be published on this page. We encourage you to review it regularly.

Company name: NordX Adventures Oy

Business ID: 3543603-1

Registered country: Finland

Email: info@nordxadventures.com

Website: nordxadventures.com

For any questions, contact us at info@nordxadventures.com.